Ranking based on 10 Responses

Silanis Technology: e-Sign Enterprise

 

Author: Novarica
Pages: 4
Published: February 2013
Price: $500

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Report Summary:

Silanis Technology is a privately held company founded in 1992. Silanis has offices in Montreal, Canada and McLean, VA, with about 100 employees. Silanis notes that E-Sign Enterprise’s client base includes eight of the top fifteen insurance companies. Publicly announced US clients include: the US Army.

References for this Novarica ACE Ranking included:

  • Manager Programming Analysis at a Large P/C Insurer, which has been using this solution for 8 years for Service.
  • Asst Director – IT at a Large Life Insurer, which has been using this solution for 5 years for Call center sales.
  • Application Development Manager at a Large Life Insurer, which has been using this solution for 1 years for Customer Application Submission.
  • Senior Business Process Analyst at a Large Life Insurer, which has been using this solution for 2 years for Service.
  • AVP, Field Systems at a Large Multiline Insurer, which has been using this solution for 8 years for Direct Marketing Channel.
  • Director of Operations at a Large Multiline Insurer, which has been using this solution for 1 years for New business policy issue.
  • Program Manager – ecommerce at a Large P/C Insurer, which has been using this solution for 4 years for Sales.
  • Manager, ITS Web Development at a Large Multiline Insurer, which has been using this solution for 4 years for Agency.
  • Sr. Systems Analyst at a Midsize P/C Insurer, which has been using this solution for 2 years for Underwriting.
  • VP, USIG Ops at a Large Life Insurer, which has been using this solution for 2 years for Life term new business.

Novarica Average Customer Experience (ACE) Rankings are produced independently and are not sponsored by the vendor. Novarica offers vendors the opportunity to direct clients to the survey and also solicits participation directly from its own network of insurer contacts.

CONTENTS

About the Respondents…2
Staff…2
Organization…3
Functionality…3
Technology…3
Overall Customer Satisfaction…4
Additional Client Comments…4
About Novarica…4