May 2013 - E-mail has become a basic, high availability, service offering for companies. It is also a solution that has high expectations placed around it, given both performance and regulatory compliance issues. Evolving regulatory requirements and emerging technologies are putting pressure on IT organizations to update archiving / management capabilities. This report presents issues to evaluate when considering solutions, along with insight from a survey of life and annuity carriers. This includes a checklist of best practices along with a list of potential solutions to consider.

Contents

Key Points…2
Overview of Key Issues…3
Best Practices…6
Current State at
Leading Life/Annuity Insurers…12
Overview of Solution Providers…13
Concluding Thoughts…15
About Novarica…16