Report Summary:

AgencyPortal is a web-front end solution for property/casualty insurers. There are 42 property/casualty insurers in production in the U.S.. Publicly-announced clients include W.R. Berkley, Farmers, Arbella, Louisiana Workers' Compensation Corporation, General Casualty, MEMIC, and others. The solution will be profiled in Novarica Market Navigator™: US Insurance Agent Portal/New Business Systems 2008 (Q4), to be published in December 2008.

References for this Novarica ACE Ranking included:

• Manager, IT Business Systems Projects at a midsize US property/casualty insurer, which has been using the solution for several months for underwriting.
• AVP Strategic Business Solutions at a midsize US property/casualty insurer, which has been using the solution for several months for distribution, as a quoting and submission portal.
• Marketing Technology Manager at a midsize US property/casualty insurer, which has been using the solution for a year for personal lines rating.
• AVP Underwriting Services at a midsize US property/casualty insurer, which has been using the solution for over a year for underwriting.
• Project Manager at a midsize US property/casualty insurer, which has been using the solution for 6 years for underwriting and operations.

Novarica ACE Rankings are produced independently and are not sponsored by the vendor. Novarica offers vendors the opportunity to direct clients to the survey and also solicits participation directly from its own network of insurer contacts.

CONTENTS

About the Respondents…2
Staff…2
Organization…3
Functionality…3
Technology…3
Overall Customer Satisfaction…4
Additional Client Comments…4
About Novarica…4