Report Summary:

This report is designed to provide an overview of the current solution provider marketplace for property/casualty insurer billing systems, and to assist P/C insurers in drawing up their shortlists of potential providers based on vendor market position and offering details.

Novarica Market Navigator™ reports are based on factual responses to a universal RFI distributed by Novarica, and subsequent conversations with the vendors to validate and confirm responses. The RFI covers details of organization, technology stack, client base, and key functionality. These reports do not provide subjective analysis or render judgment on each vendors' solution.

The solutions included are those that Novarica, in its independent judgment, deems to be significant participants in the market and reasonable options for property/casualty insurers evaluating billing solutions. All solutions have at least one live property/casualty insurer client.

About the Novarica Market Navigator Graphic

The Novarica Market Navigator Graphic is designed to show relative market position of multiple solution providers in a single picture.

The graphic for this report plots vendors based on markets they serve (personal lines or commercial lines, insurers over $1 billion in premium or under) and shows the relative size of each vendors live US customer base (size of circle) and the length of time the product has been on the market (color).

Note that many of the solutions cluster in the center of the chart, serving all areas of the market. Others are placed in one sector or straddle two. Where possible, we have attempted to make the placement reflect the concentration of customers. However, there is a limit to the amount of information that can be represented graphically, and we advise all insurers to read the profiles carefully when drawing up their short lists.

CONTENTS

Introduction…2
Market Overview…3
AMS…4
CSC…5
Decision Research Corp.…6
Fiserv…7
Guidewire…8
Insurity…9
OneShield…10
SAP…11
Sapiens…12
SunGard…13
STG…14
TCS…15
Conclusions…16
About Novarica…17