Report Summary:

SunGard Data Systems is a privately-held company based in Wayne, PA. Enterprise Accounting System is financial accounting and reporting software designed for the insurance industry, part of SunGard's iWORKS offering. Publicly-announced clients include American Community Mutual Insurance Company and Folksamerica Reinsurance.

References for this Novarica ACE Ranking included:

• Senior Accountant at a small US life/health insurer, which has been using the solution for 6 years for accounting.
• Controller at a small US property/casualty insurer, which has been using the solution for almost 7 years for accounting.
• Senior Accountant at a midsize US property/casualty insurer, which has been using the solution for 10 years for management and accounting.
• Accounting Manager at a midsize US life/health insurer, which has been using the solution for 1 year for accounting, investments, and reporting.
• VP & Controller at a small US life/health insurer, which has been using the solution for 11 years for accounting.

Novarica Average Customer Experience (ACE) Rankings are produced independently and are not sponsored by the vendor. Novarica offers vendors the opportunity to direct clients to the survey and also solicits participation directly from its own network of insurer contacts.

CONTENTS

About the Respondents…2
Staff…2
Organization…3
Functionality…4
Technology…4
Overall Customer Satisfaction…4
Additional Client Comments…5
About Novarica…5