Report Summary:

Insurance Scorecard is a SaaS business intelligence solution for property/casualty insurers from iPartners, a privately-held firm based in Alpharetta, GA. The total customer base for this solution is more than 20 P/C insurers, including publicly-announced customers Allstate, Colorado Farm Bureau, and others. A profile of the solution will appear in Novarica Market Navigator: US Insurance Business Intelligence Solutions, scheduled for publication in fourth quarter of 2008.

References for this Novarica ACE Ranking included:

• CIO of a midsize multiline P/C insurer that has been live for 4 years, using the product across all insurance and corporate areas
• CIO of a midsize specialty lines P/C insurer that has been live for 1 year, using the product in underwriting and claims
• CIO of a small multiline P/C insurer that has been live for 18 months, using the product across all insurance and corporate areas
• COO of a midsize commercial lines P/C insurer that has been live for 4 years, using the product across underwriting, claims, and production
• CFO of a small workers compensation insurer that has been live for 5 years, using the product across underwriting and claims.

Novarica Average Customer Experience (ACE) Rankings are produced independently and are not sponsored by the vendor. Novarica offers vendors the opportunity to direct clients to the survey and also solicits participation directly from its own network of insurer contacts.

CONTENTS

About the Respondents…2
Staff…2
Organization…3
Functionality…3
Technology…3
Overall Customer Satisfaction…4
Additional Client Comments…4
About Novarica…4