Typical Internal Processes for ISO Circulars
Author: Karlyn Carnahan
Published: September 2010
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Maintaining rates, rules, and forms is a complex and labor intensive process within an insurance carrier. While the information provided by ISO (Insurance Services Organization) is extremely valuable to carriers, the typical process used within insurance companies is manual, involves a large number of functional areas, and is generally inefficient.
This report describes the typical processes used by carriers to handle ISO updates inside their organizations, highlights some of the specific challenges carriers face, and describes some of the solutions offered by policy administration vendors. Information was gathered from interviews with carriers, discussions with vendors, and Novarica principals’ own experience.
Costs and Work Effort…10