Report Summary:

StoneRiver, Inc.'s PTE Financial solutions are general ledger and accounts payable solutions designed for insurance financial reporting. StoneRiver, formerly Fiserv Insurance Solutions, has PTE Financial solutions in production at a wide range of life/annuity/health and property/casualty insurers across nearly all lines and product types. Current publicly-announced insurer clients include AutoOne Insurance, Central States Indemnity, Kingsway Financial, Mendota Insurance Company, Mendakota Insurance Company and USF Insurance Company.

References for this Novarica ACE Ranking included:

• Manager, Accounting at a small US property/casualty insurer, which has been using the solution for 15 years for accounting.
• Senior Financial Analyst at a midsize US property/casualty insurer, which has been using the solution for 14 years for finance.
• Finance Manager at a small US property/casualty insurer, which has been using the solution for 10+ years for finance.
• Senior Systems Applicaion Specialist at a midsize US property/casualty insurer, which has been using the solution for 9 years for claims and finance.
• Senior Accountant at a large US life/health insurer, which has been using the solution for 13 years for insurance.
• Staff Accountant at a midsize US property/casualty insurer, which has been using the solution for 10 years for accounting.
• Director, Accounting at a midsize US property/casualty insurer, which has been using the solution for 7 years for treasury.
• Accounting Manager at a midsize US property/casualty insurer, which has been using the solution for 13 years for accounting/treasury.
• Senior Accountant at a midsize US life/health insurer, which has been using the solution for 10 years for accounting.
• Assistant Controller at a midsize US property/casualty insurer, which has been using the solution for 10 years for finance.

Novarica Average Customer Experience (ACE) Rankings are produced independently and are not sponsored by the vendor. Novarica offers vendors the opportunity to direct clients to the survey and also solicits participation directly from its own network of insurer contacts.

CONTENTS

About the Respondents…2
Staff…3
Organization…3
Functionality…4
Technology…4
Overall Customer Satisfaction…4
Additional Client Comments…5
About Novarica…5