Team
Novarica’s core team is made up of subject matter experts with previous experience ranging from analyst firms, consultancies, financial institutions, and solution providers. This team works closely with our advisory boards and a wide group of independent researchers and partners to build the knowledgebase to support our research and advisory services.
Insurance Core Team
Matthew Josefowicz, Director
Matthew Josefowicz is a well-known and oft-quoted expert on insurance technology, operations, and e-business issues. He has presented his research and thought-leadership at numerous industry conferences including ACORD/LOMA, IASA, the I&T Executive Forum, and Asia Insurance Review Technology Summit, and been quoted frequently in publications ranging from the Wall Street Journal and The Financial Times to National Underwriter, Best’s Review, and Insurance Networking. He has worked directly with dozens of US and international insurer CIOs to advise them on IT strategy and solution selection. more...
Chad Hersh, Principal
Chad Hersh is a leading authority on insurer technology strategy, with a focus on core systems and the policy administration system marketplace in particular. He has been the primary author of the market leading industry reports on policy administration systems for the past five years, and has advised dozens of CIOs and project teams on core systems replacement strategy and vendor selection. He has presented his research at conferences sponsored by ACORD, LOMA, IASA, Insurance Networking News, and others, and is a frequent source for the mainstream and trade media on industry issues. more...
Tse Wei Lim is a researcher in Novarica's insurance practice. He holds an B.A. cum laude from Harvard University and has held several positions in global market and consumer research, including two years of service as an analyst at the Singapore Ministry of Defense. He can be reached directly at twlim@novarica.com.
Steven Kaye is a researcher at Novarica. Prior to joining the company, Steven worked for Accenture as an insurance researcher focused on the US life and property & casualty markets. Before that, he served in both knowledge management and research roles at Gemini Consulting (now part of Capgemini) in Cambridge, Massachusetts for several of the firm's industry practices. Steven holds a bachelors and a masters degree from the University of Michigan at Ann Arbor. He can be reached directly at skaye@novarica.com.
Insurance Technology Strategy Advisory Board
The insurance technology strategy advisory board is made up independent individuals with deep industry experience. The advisory board holds an annual meeting with Novarica clients and shares its perspective and knowledge with the Novarica core team.
- Judith E. Campbell, former SVP/CIO, New York Life
- John Hodge, former CIO of XL Group
- Ed McHugh, former CIO of Fidelity Investments Life Insurance
- Jeff Stoll, former CIO, MetLife Individual Business

